eBay delivery

Services and rates

• Where we deliver
• Parcel sizes
• Rates
• Additional charges
• Enhanced compensation
• Prohibited items

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Shipping

• Buying and printing a label
• Cancelling and reprinting labels
• Printing settings
• Packaging your item
• Drop-off locations
• Having your parcels collected

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Shipping in bulk

• Buying and printing multiple labels
• Printing settings
• Editing multiple labels

Claims and compensation

• Lost parcels
• Damaged parcels
• Compensation
• Making a claim
• No compensation list
• Prohibited Items

Billing and payments

• Setting up payments
• Paying for Shutl labels
• Downloading your invoice
• Additional charges

Troubleshooting

• Cancel or amend your label
• Issues with printing labels
• Failed collections
• Amending addresses
• PayPal bugs and issues
• Contact us