How do I buy labels in bulk?
Click here to access it and bookmark the page for next time too.
Alternatively, after you click "Print postage label" from My eBay or Seller Hub, there is a link on the top right to take you to this bulk functionality as well.
How do I give you feedback?
There is a feedback link on the confirmation page. Please give us all the feedback you have! We'll be listening for anything we can do to improve it during the beta and make changes often.
What services are available?
Both eBay delivery powered by Shutl and Royal Mail services are available. Shutl services include options for both drop-off and collection.
The order has been loaded but no delivery service could be picked. What do I do?
Sometimes the buyer’s address could be missing some information or have too many characters. You can edit the address and then hit Retry inline.
If the error is to do with your post from address, you'll need to update your "Primary post from address" in your eBay Account settings under the Addresses section. Make sure this address is in the UK and no line is more than 35 characters long.
How do I print four labels on one page?
If the paper size of your Label printing preference is A4, your labels will be fitted four to a page.
You can change this preference before you confirm a purchase. Look for the "Change paper size" link under the cost summary:
Choose "A4" as your paper size and "Save", and your labels will be stitched four to a page in the PDF!
What do I do when labels failed to generate?
Print or download the successfully generated labels PDF first.
For the failed labels, click on the “Go back and edit again” button and you will be taken back to the first page to generate these labels again.